RESPONSE 应急响应服务
• strategic and tactical support; 提供战略和战术支持;
• ιντεγρατεδ χονταχτ χεντρε σερϖιχεσ (ινβουνδ, ουτβουνδ ϖοιχε, εμαιλ, τεξτ); 提供综合应急电话问询中心服务(呼入/呼出语音,电子邮件,文本);
• family assistance (management, care team and mental health); 家属援助服务(协助管理,提供关怀团队与提供专业心理咨询服务);
• crisis communications and media management; 危机沟通和媒体管理;
• social media response teams; 社交媒体响应团队;
• logistical and administrative support; 后勤保障和行政支持;
• recovery and repatriation of personal effects; 私人物品返还和遣返;
• repatriation of deceased and 遗体归还
• memorial services. 悼念仪式服务